Voice Picking

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Transportation Management System Voice Recognition for a More Productive Operation

Voice Picking

CATEGORY:Software > Application
MANUFACTURER: OCR
Voice Picking

OCR's Voice Picking system is the leading software package for voice-directed warehouse operations. It is a functionality rich middleware solution which can quickly, simply and cheaply add voice functionality onto any existing host WMS solution. Although mainly used for standard order picking by customer, it also provides the capabilities to do pick by line (sometimes known as pick to zero), pallet building, replenishment, cross docking, stock checking, goods in and pretty much any other stock movement task you can think of.

In addition to enabling the use of voice for many different tasks, OCR's Voice Picking also has many facilities within each task to ensure maximum assistance is provided to the warehouse operation. These include multiple order picking and real time reporting of pickface shortages to trigger replenishment, as well as real time monitoring of all voice tasks and voice operatives to assist in the smooth operation of the warehouse.

OCR's Voice Picking is based on the Vocollect voice system which is the world’s leading solution for voice-directed operations and is used by the majority of North America’s retailers. Vocollect, has already developed a substantial voice user base in the USA, including Giant Eagle, Harvard Drug Group LLC, Pep Boys and Sport Chalet.

OCR can provide a wide range of options for voice-enabling operations including direct interfaces to all major WMS solutions, including SAP, RedPrairie, Manhattan, Infor, Aquitec and Highjump, as well as voice-enabling any WMS via Vocollect’s Voicelink or OCR’s own middleware applications. OCR provides not only a wide range of picking functionality but also allows Fork Lift Truck operatives to carry out Putaway, Replenishment, Pallet Moves and Stock counts all on a "Real Time" basis. Interacting with Picking to provide just in-time replenishments, and therefore ensuring high availability, on a batch-based legacy warehouse management system (WMS). All achieved with no significant modifications to the incumbent system due to OCR’s functionally rich middleware.

Vocollect’s Talkman wireless computers attach to a worker’s belt and plug into headsets which allow workers to hear automated work instructions in the refrigerated warehouse.

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