The Right Support
for Your Business

TrueSupport Managed Services

Your industry is changing. Cutting-edge technology is now essential to the success of any modern business. With OCR Canada, you get a partner with the skill, experience, and relationships to facilitate your needs in the most efficient way possible. Get back to focusing on your business. Leave the rest to OCR Canada

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A Changing World Brings New Challenges

The speed of technology has transformed industries, but it has also caused:

Mobility, But No Visibility

Mobility,
But No Visibility 

IT assets are missing or difficult to manage throughout your organization

Lengthy Wait Times for Device Replacement

Lengthy Wait Times for
Device Replacement

Disruption and downtime as you wait for devices to be repaired, replaced, configured, and returned in working order

Overwhelmed IT Departments

Overwhelmed
IT Departments

Lack of internal knowledge and resources makes managing an ever-changing technology ecosystem an unnecessary and expensive chore

Overloaded Support Call Centers

Overloaded Support
Call Centers

Constant device related issues, repairs, and upgrades force support call centers to become mobile ecosystem experts

Take Advantage of Complete Solutions

OCR Canada has a wide range of Managed Services to keep your organization running smoothly, including:

Help Desk

Take Advantage of Complete Solutions

OCR Canada has a wide range of Managed Services to keep your organization running smoothly, including:

Help Desk

Help Desk

  • Technical and application support
  • Take pressure off your call centers
  • Augment your current IT resources
  • Interface with OEMs through a trusted partner
  • Seamlessly integrate with current infrastructure
Spare Pool & Advanced Exchange

Take Advantage of Complete Solutions

OCR Canada has a wide range of Managed Services to keep your organization running smoothly, including:

Spare Pool & Advanced Exchange

Spare Pool & Advanced Exchange

  • Quickly access fully-staged replacement devices
  • Includes mission critical apps and software
  • Never be without a crucial device when it matters
  • Access to a single contact for ease of communication
Mobile Device Management (MDM) Administration

Take Advantage of Complete Solutions

OCR Canada has a wide range of Managed Services to keep your organization running smoothly, including:

Mobile Device Management (MDM) Administration

Mobile Device Management (MDM) Administration

  • Remote control capability of endpoint devices
  • Lock lost devices for security
  • Maintains app and software updates
  • Can enroll rugged and consumer devices
Device-as-a-Service (DaaS)

Take Advantage of Complete Solutions

OCR Canada has a wide range of Managed Services to keep your organization running smoothly, including:

Take Advantage of Complete Solutions

Device-as-a-Service (DaaS)

  • Lower up-front costs for technology replacements
  • Predictable payment structure, rather than large capital expenses
  • Newer hardware upgrades available for a fraction of the cost
  • Easier to manage the equipment lifecycle

Benefit from Our Experience

When you partner with OCR Canada, you receive all the advantages of our experience.

Never Miss a Device

Never Miss
a Device

Replace broken devices with fully-staged ones for an out-of-the-box experience

360 Degree Mobile Asset Visibility

360 Degree Mobile
Asset Visibility

Get anytime visibility into all your devices from the TrueView Portal

Support for Day 1, Day 2, and Beyond

Support for Day 1, Day 2,
and Beyond

Reliable, responsive support from experienced technicians

Stay Upgraded

Stay
Upgraded

Deploy new tech with DaaS subscriptions, which often reduce CapEx and total cost of ownership