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In any industry, your organization depends on the mobility of its workforce.
With the growing number of mobile workers, access to information and platforms such as email, the Web, intranet, your CRM, or in-house applications is essential. Your employees’ smartphones are portable computers that are always connected to these applications and allow them to work anywhere in the world. Support, monitoring, and control of these mobile devices are crucial.
With the rapid evolution of mobile technology, it is important to not only monitor mobile assets, but also control costs and free up resources to focus on your organization’s core responsibilities.
We help organizations take control of their mobile environment with a stress-free customer experience from acquisition to trade-ins and every stage in between.
We analyze your organization's infrastructure and assess where you are with mobile maturity, policy, and analytics. We also use this opportunity to identify your goals, define roles and responsibilities, and evaluate your current and future requirements. The result is a customized portfolio of our managed services, tailored to your needs.
Purchasing, fulfilling, and managing your device orders or provide other procurement options. Next, we manage the complexity of configuring your devices and installing accessories, ready to use right out of the box. One, or many locations, large or small deployments, we deliver your devices to the right employee at the right time. We protect your investment and reduce downtime with an extended warranty program.
Once your devices are deployed, start taking control of you total cost of mobility using OCR's suite of Managed Mobility Services. Our Tier 1 Help Desk is designed to provide unparalleled responsiveness to mobility support processes. A Telecom Expense Management (TEM) solution to proactively manage your carrier-based expenditures and our in-depth expertise of multiple MDM/EMM solutions provides additional support to organizations with complete control of the mobile computing devices in your fleet.
Are your employees asking to upgrade their device? What are you doing with their old devices after being retired? Your devices have value, even when damaged. OCR supports green initiatives and sustainability through its Decommissioning Program to dispose of your unused devices.