Home Delivery Software
Millions of individual appliances and furniture are delivered every year and all
too often the experience is less than satisfactory to the seller and the buyer.
Deliveries often involve frustrating waits on the part of the receiver and often
no shows requiring the delivery team to arrange a second trip.
Our home delivery program preplans the day’s deliveries so the receiver can be
advised of arrival times with great accuracy before the carrier starts out.
Customers are notified a second time an hour in before delivery. And, to
monitor and ensure all went well, there is a third brief automated post delivery
survey to determine satisfaction levels. All is in real time so everyone from
dispatchers to the selling clerk to management can monitor progress and respond
at any time.
Appliance Delivery Software
While importantly enhancing the customer’s experience with both the carrier
and vendor, the program cuts dispatcher logistic time and error assuring the
right products are loaded in the right delivery sequence. Any last minute
changes can be instantly inputted that triggers notifications to any of the
people or employees for necessary adjustments along the way. You get tight
control over inventories and the delivery fleet at all times with constant
monitoring of anything and everything that moves. All this translates into
drastic cost-cutting and imporved customer service at every step of the
transaction by:
- Drastically reduce customer wait time from one day to one hour and cuts no shows
- Knowing exactly where your fleet and mobile worker assets are at all times
- Offering optimal job sequencing and precise delivery time windows
- Receiving up-to-the-minute status of delivery
- Automate your appointment and follow-up survey processes
- Reduces and simplifiies damaged goods management
- Automates your billing processes with support for multiple transportation sub-contractors
- Quick delivery with geocoded pre validated addresses
Electronics Delivery Software
Our technology provides enterprise wide business and logistic solutions for the
myriad of steps and challenging issues involved with delivery of big-box products and
services. We pre-plan every phase of the delivery process with exactness, to
execute and support in real time, yielding real efficiencies and reductions
across the delivery cycle. Any enterprise that makes multiple deliveries or
pickups over any geographic area is a natural candidate who would operationally
benefit from our software.
Furniture Delivery Software
The logistics software validates addresses in seconds and through geocoding
optimizes physical routing between stops from beginning to end. You instantly
know the distances between each througout the whole process that you can
monitor in real time. You always know exactly where you have been, where you
are and where you will be and how long to get there. And, you will always know
you have done it at the absolute lowest cost with the least wear on equipment
and damage to the environment.
