Home Delivery Software
Every year, millions of pieces of furniture and
appliances are delivered and often result in
unsatisfactory experiences by both buyers and sellers due
to frustrating waits and every so often: no shows which
require the arrangement of another trip.
OCR’s Home Delivery Software solution plans out
the deliveries for the day so that the customer can
accurately expect when the carrier will arrive with their
purchase. An hour before delivery, customers are notified
again to make sure they have not forgotten. After the
delivery, a survey is administered to monitor
satisfaction levels. Everything is in real time so that
progress can be managed and issues can be resolved at any
time.
Appliance Delivery Software
OCR’s Home Delivery solution improves customer
experience and cuts the time it takes for logistics
processes as well as reducing errors in loading and
delivery processes. Last minute changes can be entered
right away and can instantly send out notifications to
employees who need the information. It provides a means
to manage inventory and delivery routes at all times. The
system cuts costs by:
- Significantly reducing customer wait times and
reduces no shows
- Allowing you to monitor exactly where your mobile
workers are at all times
- Providing the most efficient job sequencing and
setting up precise delivery times
- Providing real time updates of delivery
statuses
- Simplifying the management of damaged goods
- Automating billing processes and supporting
multiple transportation sub-contractors
- Ensuring a quick delivery time
Electronics Delivery Software
OCR’s Home Delivery solution provides businesses
with the means to overcome challenging logistics issues
involved with large products and services. Every phase of
the delivery process is pre-planned so that satisfaction
is improved, the amount of errors made is reduced, and
the delivery process becomes more cost efficient. If your
business makes several pickups or deliveries, then,
naturally, you would benefit from this software.
Furniture Delivery Software
OCR’s Home Delivery Software optimizes physical
routing between stops using geocoding and validates
addresses quickly. The whole process is monitored in real
time so that you can effectively manage your resources
and monitor what work has been done and how long it will
take to complete deliveries. The system ensures that
deliveries are always carried out at the absolute lowest
cost with the least harm done to the environment and wear
and tear on equipment.
