Delivery Appointment Reservations

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Daily Planning (Route Planning)	Delivery Management Suite

Delivery Appointment Reservations

CATEGORY:	Software > Application
MANUFACTURER:	OCR

Delivery Appointment Reservations

Reservations

OCR Reservations helps turn delivery appointment scheduling from a logistical challenge into a competitive advantage.
Enables real-time reservation scheduling
OCR Reservations facilitates on-line scheduling of deliveries or service—either for self-service or as a decision support tool for customer service agents. It helps companies to effectively tailor service to the demands of key customers while helping to achieve internal profitability goals. An effective capable-to-promise engine, OCR Reservations also confirms that requests can be met and locks in the appointment.

Key potential benefits and capabilities

Supports interaction with customers or customer service
Integrates scheduling with order taking processes
Provides service level/policy analysis
Enables segmented service by customer type
Locks in service while dynamically re-planning logistics
Integrates to OCR Daily Planning and Dispatch solutions

Sample Customers

Schwan's, Ashley Furniture, John Lewis Partnership

Call us at 1-800-853-7226

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