Field Service Automation

Field Service Automation:
Rugged Computing for Real-World Mobility

Delivering superior service in a timely manner is the key to success for field-service operations. OCR’s Field Service Solutions ensure that everyone in the organization – from mobile workers to management – have the most accurate and timely information available to make more informed decisions, respond faster to customers and drive higher productivity from the field.

With a range of rugged mobile computing and printing products and a complete suite of field service software, services and tools, you'll have access to accurate, real-time information across the entire service chain – from factory floor to front door.

For over 30 years OCR has been assisting Fortune 500 companies across Canada with field service automation. Our turnkey solutions free up mobile workers to do what they do best – service the customer.

Work Force Optimization

Bullet Arrow

OCR’s Field Service solutions keep field technicians connected to the enterprise and accelerate the flow of business-critical information across the entire service chain - automating your work orders, and paper-based processes by capturing all details at the point of work, electronically.

Resource Management Automation

Bullet Arrow

OCR’s time and attendance solutions enable companies to accurately track which employees are on site, on the road, or off-shift, allowing them to switch tasks on the fly to meet changing customer needs.

Dispatch Operations

Bullet Arrow

OCR’s Field Service solutions provide dynamic, real-time management of field workers to respond to customer orders or to quickly navigate capacity and resource issues. Our robust dispatch engine will let you assign work orders to the right techs in real-time, dramatically cutting down unnecessary windshield time.

Route Optimizing and Tracking

Bullet Arrow

OCR’s computing and wide-area wireless technologies supply the information that companies need to make route optimization and tracking applications perform, providing technicians with driving directions to reduce travel time and warehouse workers with inventory locations to improve product availability and accessibility.

Inventory Asset Automation

Bullet Arrow

OCR automation provides immediate visibility to inventory enabling companies to improve forecasting, balance stocking levels and respond quickly to immediate demands. Our field service solutions will track inventory from delivery to your organization right through to the work order it was installed on.

FREE Whitepaper:
Field Services Best Practices
 
Your name:
Company:
Phone:
E-mail:
 

Intermec CN70e
Intermec CN70e
Product Profile >>
Intermec CN50
Intermec CN50
Product Profile >>
Intermec CS40
Intermec CS40
Product Profile >>
Call us at 1-800-853-7226
Content on the OCR Web site is for informational purposes only. Please contact OCR sales representative for product details.
© 2018 OCR Canada Ltd. Main Website V1.03u All rights reserved. All other implied copyrights, trademarks, or patents are the property of their respective owners.