Barcode Label Printer Repair Services

Background

OCR offers printer sales and repair solutions across Canada. We are a recognized leader in providing and deploying data collection systems that include barcode label printers (both thermal and thermal transfer). Our focus is customer-oriented and we provide timely and affordable barcode printer solutions.

Services

We offer onsite as well as depot service on all leading makes of thermal label printers. We support such brands as Intermec, Zebra, Datamax, Sato, and most other leading brands of barcode printers on the market today and we do that with factory trained service technicians that are among the best in the field. Our field engineers are knowledgeable, skilled, professional and courteous. They regularly attend training sessions put on by manufacturers both at our offices and at the manufacturers’ sites. This keeps them up to date on the latest technology and familiar with the newest product offerings. It’s not just about printers either; many times problems that appear to be in the printer can be traced back to connectivity or software issues. At OCR we have specialists that can pinpoint the problem no matter where it is.

Our customer service personnel will take the time to explain your repair options and costs and can formulate a service solution that is right for your organization. Whether you need a broken printer repaired or a contract on 50 printers across multiple locations that require a preventative maintenance plan, we can tailor a solution to suit your needs.

With over 31 years of operation and over 6,500 customers from Canada, USA, and around the world, we know about hardware and we strongly believe in providing our customers the necessary tools to ensure their label printing operations keep running smoothly.

Service Areas

• Service Overview
• Software Integration
• Hardware Services
• Wireless Site Survey
• Barcode Equipment Rental